Terms of Service

These terms are the agreement between you and JC Auto Lights LLC, doing business as Lotwize ("Lotwize", "we") for use of lotwize.ai and the Lotwize application. By creating an account or using Lotwize you accept them. If you do not accept them, do not use Lotwize.

Lotwize is provided "as is". We may add, change or withdraw features at any time. We will give you reasonable notice of a change that materially reduces what the service does for you.

To open a Lotwize account you must be at least 18 years old and able to enter a contract. To use a seat, which is an account a seller adds for someone who works for them, you must be at least 13 years old; a seat uses that seller’s eBay account. When you sign up you confirm your age by ticking a box: that you are at least 18, or, joining as a seat, at least 13. To open your own account you need your own eBay seller account, in good standing, that you are authorised to use. Lotwize publishes to the United States eBay marketplace only, so that account must be able to list there; it does not publish to eBay sites in other countries. Lotwize is for your own selling activity: you may not resell or share your access, and one person may not run several accounts to circumvent limits.

Keep your sign-in information confidential and secure. You are responsible for what happens under your account. New accounts, employee seats included, set up two-factor authentication before they can use the app, and keep at least one method on. We recommend it for every account, in Settings. Notify us promptly at support@lotwize.ai if you believe someone else has access to your account.

When you connect eBay, you authorise Lotwize to act on your instructions through eBay’s official APIs: to create, publish, revise and end listings, to read your business policies and your active listings, and, only if you switch it on, to add your listings to a Promoted Listings campaign you have chosen.

The Listings page shows listings published through Lotwize. eBay does not let you revise those listings in eBay’s own tools; you revise them in Lotwize, and the changes go to eBay through its official APIs. Listings you created elsewhere are not shown in Live and are not changed by Lotwize. The exception is an offer eBay holds for you that was never published: it appears in Ended, labelled “Never published”, so you can relist it, and Lotwize changes it only if you do.

Ending a listing takes it off eBay straight away and cannot be undone on eBay. Lotwize keeps a copy of that listing’s text and photos so you can relist it later. Anyone you have given a seat can end and relist your business’s listings, and ends and relists are shown in your Activity.

You remain the seller. Every listing Lotwize publishes is your listing, sold by you, under eBay’s own User Agreement and fee schedule. eBay charges you directly; Lotwize does not collect or handle your sales proceeds. eBay’s policies apply to your listings regardless of what Lotwize suggested, and eBay may remove a listing or restrict your account under its own rules. You can disconnect eBay at any time in Settings, which stops Lotwize acting for you; listings already published stay live and remain yours.

Your photos and your listing text remain yours. You give Lotwize permission to store and process them for one purpose, running the service for you: identifying the part, drafting the listing, publishing it to eBay, and keeping your drafts and backups. That permission ends when you delete the content or your account. We do not use your content to advertise, and we do not sell it.

You are responsible for the accuracy and legality of what you publish: that you have the part, that it is described truthfully, that your photos are yours to use, and that the listing complies with eBay’s policies and the law where you sell. Do not use Lotwize to list counterfeit, stolen, recalled or unsafe parts.

That includes anything uploaded from a seat on your account. A seat is an account your business opens for an employee: their photos and listings are your business’s content, they publish to your eBay account, and they bill to your subscription. So they are yours for this purpose too: if a photo uploaded from a seat is not yours to use, that is your responsibility and not theirs and not ours. Tell the people you invite what they may upload.

When an identification is wrong you can change it in the title or in the item specifics. A correction you applied to an identification before November 8, 2026 granted us a perpetual, non-exclusive, royalty-free licence to use that correction, meaning the values you changed and what we had predicted, to evaluate and improve Lotwize, for all sellers, not only your own account; Lotwize no longer records corrections. This licence covers no photo. You keep ownership of your photos and of everything else you upload; this licence covers only what is needed to make the tool more accurate.

Corrections you submitted through Submit anchor before November 6, 2026 have been deleted, with the photos kept for them, and the licence you granted with them has ended. What happens to your corrections when you delete your account, including what deletion can and cannot undo once a model has been trained, is set out in our Privacy Policy.

Lotwize uses automated identification and writing to produce a draft. Identifications can be wrong. Descriptions and item specifics are suggestions. You write the part’s condition in your description; Lotwize reads what you changed or added compared with your description template, to compare similar listings with yours and to fill eBay’s Seller notes. The price is yours to set. Nothing reaches eBay until you publish it, and reviewing it before you do is your responsibility. Lotwize deliberately leaves a field blank instead of guessing at its value.

The comparison panel shows only listings that are active on eBay right now. Lotwize never fetches, shows or reads other sellers’ sold, completed or ended listings, and keeps no record of what anything sold for. It computes nothing from any seller’s price and never suggests, estimates or ranges a price for your own listing. What the panel shows belongs to the sellers who wrote it and to eBay.

No decision with a legal or similarly significant effect on you is made automatically.

Lotwize is sold as a monthly subscription. You choose a plan when you sign up, and the plan is what lets you use the paid tools. There is no credit balance to buy or top up, and no minimum amount to add before you can publish. Each plan includes a monthly allowance, an amount of money that your identifications and listings use up at the rates below. The plans are $39 a month with a $45 monthly allowance, $69 a month with $80, $149 a month with $175, $249 a month with $300, and $499 a month with $625. At the rates below, that allowance covers about 100, 200, 500, 1,000 and 2,500 headlight listings on those plans in turn, or about 112, 228, 583, 1,200 and 3,125 tail light listings.

The trial. The $39 plan opens with a 7 day trial, and you start it yourself, by saving a card. The larger plans have no trial: you start them straight away and pay their first plan price when you do, as below, and while a trial is running you cannot move to a larger plan. Each account has one trial, and so does each card and each email address: a card or an email address that has already had a trial, on this account or any other, cannot start another. You can instead start your plan straight away, without a free trial. Your first billing month then begins that day and its plan price is charged when you start it, not when the month ends. Anything past its allowance is charged when the month ends, like every month, and so is the difference if you move to a dearer plan before then; nothing is refunded if you move to a cheaper one. A plan price paid when you start is never charged again for that month, including when you cancel or delete your account. Starting the trial sets the 7 days running; the paid tools stay closed until you start the trial or your plan. You are not charged while the trial runs, and no plan price is charged for it. The headlights and tail lights you identify and list during it count against your plan's allowance, and anything past it is charged on the day the trial ends, or with your next bill if it comes to less than 50 cents; if your plan ends with the trial, an amount under 50 cents is rounded up to $0.50 and charged on the day it ends. It ends 7 days after you start it, and your subscription begins that day.

The allowance is per billing month, and any of it left unused does not carry over. A month in which you list nothing still costs the price of your plan.

Going over your plan. You are not stopped at your limit. Inside your allowance a headlight costs 45 cents on the $39 plan, 40 cents on the $69 plan, 35 cents on the $149 plan, 30 cents on the $249 plan, and 25 cents on the $499 plan. A headlight listing is charged in two parts: 15 cents when the identification runs, whether or not you go on to list that draft, and the rest of the rate when eBay accepts the listing. A tail light (a Rear Light Assembly) is charged 10 cents when the identification runs, whether or not you go on to list that draft, and the same second part as a headlight when eBay accepts the listing, so it costs five cents less than a headlight: 40 cents on the $39 plan, 35 cents on the $69 plan, 30 cents on the $149 plan, 25 cents on the $249 plan, and 20 cents on the $499 plan. A part listed through Part # Lookup, whatever it finds (a radar, a camera, a parking sensor, an emblem, or any other part), is charged like a tail light: 10 cents when the lookup runs, whether or not you go on to list that draft, and the same second part as a headlight when eBay accepts the listing, so 40 cents on the $39 plan, 35 cents on the $69 plan, 30 cents on the $149 plan, 25 cents on the $249 plan, and 20 cents on the $499 plan, and past your allowance five cents more, like every other listing. The 10 cents is for the lookup itself, whether or not it finds the part, so a lookup that reads your photos and finds nothing is still charged, as an identification that cannot place the part is; you are not charged if the lookup cannot be run or if it fails while running. Past your allowance, a headlight listing costs five cents more than your plan’s own rate: 50 cents on the $39 plan, 45 cents on the $69 plan, 40 cents on the $149 plan, 35 cents on the $249 plan, and 30 cents on the $499 plan. Every other listing past your allowance also costs exactly five cents more than inside it, whatever the part. A listing is past your allowance when your allowance was already used up before it was listed, and an identification you do not list costs its own price past your allowance, with nothing added. Accounts created before October 28, 2026 keep the earlier rule until a date we will announce: past the allowance every listing charge rises in the same proportion as the headlight rate, so a tail light costs between 4 and 4.5 cents more than inside it, depending on your plan, and an identification you do not list costs between 16.6 and 18 cents for a headlight, and between 11.1 and 12 cents for a tail light. You are not charged the rest of the rate for a draft you never submit, or for a listing eBay turns down. Identifying the same photo again within a year of the first time is not charged again. A copy that has only been turned counts as the same photo while it keeps the information your camera recorded in it; a cropped copy, or one changed so that it no longer looks the same, counts as a new photo.

Relisting a listing you ended in Lotwize is free: it is not charged and does not count toward your plan’s allowance, even though eBay accepts it as a new listing. An offer eBay holds for you that was never published is different: relisting it puts it on eBay for the first time, so it is charged and counts toward your allowance like any listing you publish. eBay’s own fees for the relisted listing are between you and eBay. eBay may refuse a relist under its own rules, for example if a business policy it used has since been deleted; you can correct the listing and try again.

Learning from your own listings. Lotwize has one run that learns from your own eBay listings: Part # title learning, where your account has Part # Lookup, which learns how you title your parts listings. Before you press it you choose how much of your store it reads: Standard, 10%, 25%, 50%, 75% or 100%. Standard reads as many of your listings as fit its own budget for the AI work, 15 cents, so on a larger store it reads up to the number it shows rather than every listing. A step is shown only when it reads more listings than the step before it. Learning your style, which learned how you write condition notes, was retired on November 2, 2026 and is no longer offered.

Part # title learning at Standard is free once for each account, during sign-up or, if it did not run there, the first time Part # Lookup needs it. Every other run at Standard, including relearning, uses your plan’s allowance and costs the same once the allowance is used, charged only when it finishes: 30 cents. You can start at most three runs in any 24 hours, whether they finish or not.

Reading more than Standard. Reading more of your listings than Standard costs more, because more of them are read, and it is offered only during sign-up. Each step shows its price before you press it, and that price is the most the run can charge. Only what the step reads past Standard is charged. The charge for reading more is billed on top of your plan price and is not taken from your allowance, and it is shown as its own line on your bill. It is charged only when the run finishes; if the run fails or saves nothing, nothing is charged for it. A step that cannot read every listing it names says “up to” the number it can read, and is priced for that number only. Reading more than Standard is never offered during a free trial. A seat follows the billing of the account above it.

A failed identification is free. The 15 cents is for an answer, so you are not charged when there isn’t one: if our identifier cannot be reached, if it fails while running, or if it reads your photo and we then cannot build a title from what it found. In each of those the page tells you nothing was charged, and on the demo the attempt does not use up one of your tries. The one case that is charged is the identifier looking at your photo and telling you it cannot place the part. That is an answer, even though it is not the one you wanted.

Amounts are worked out to a tenth of a cent, and any smaller fraction is dropped in your favour. Where a total does not land on a whole cent, the remainder is carried to your next month, not rounded up or dropped, and a fraction of a cent still left when your plan ends is not charged. A bill under 50 cents is not charged on its own: it is carried to your next bill and charged with it. If usage left when your plan ends or your account is deleted comes to less than $0.50, the smallest amount our card processor can charge, we round it up to $0.50 and charge that.

Changing plan. You can move to a different plan at any time and carry on immediately, and nothing is charged when you do. The plan you are on when a billing month ends sets that whole month’s price, allowance and rates, as if you had been on it all month: everything you listed that month counts toward its allowance listing by listing, whichever plan you were on at the time. The same holds for the trial, which has no plan price. Once your trial has started, changing plan asks for a code from your two-factor authentication, so you need it turned on to do so. Replacing a card already on file asks for one too.

Your spending cap. There is a ceiling on how far past your allowance you can go in a billing month before the paid tools stop. It is $500 unless you set a lower one yourself under Spending cap in Billing, anywhere from 15 cents to $500. It is measured at the higher rate that applies past your allowance, and an identification or a listing that would take you past it is refused. A learning run at Standard counts toward it too, once your plan’s allowance is used, and so does every charge for reading more than Standard. Raising your cap asks for a code from your two-factor authentication; lowering it does not. When you reach it you can raise it or change plan and carry on immediately; otherwise it starts again with your next billing month.

Your subscription starts when your trial ends, and each billing month is billed on the day it ends. If you start your plan without a free trial, your subscription starts that day and your first plan price is charged then, as described under The trial. A billing month runs from the date your trial ended to the same date the next month, or to the last day of a shorter month that has no such date. If your trial ends on the 9th, your first billing month runs to the 9th of the next month and is charged then, so your first plan price is charged one month after your trial ends; it is not the end of the calendar month. Each bill covers the billing month that has just ended: its plan price and anything past its allowance. You can see what you have used, and what it comes to, in the app at any time. If a bill cannot be charged for any reason, including a declined card, no card to charge, or a failure at our payment processor, the paid tools keep working for 3 days from that first failed charge, and if the bill is still unpaid after those 3 days we pause them until it is paid. We try a declined bill again automatically, after 1, 2, 4 and 8 hours and then once a day, up to 30 attempts in all, and again within the hour when you save a card in Billing. Pay now in Billing charges the unpaid bill to your saved card straight away. Pausing stops new work and does not touch what you have already done, but if the bill stays unpaid for 30 days the account is deleted no earlier than that, as described under Ending it.

A month paid up front. Billing no longer offers Pay this month’s plan now. A billing month whose plan price you already paid with it keeps these rules. It is counted once: when the month ends its plan price is not charged again, and anything past its allowance, and anything billed on top of your plan, is charged then as usual. If you move to a dearer plan before the month ends, only the difference is charged when it ends; if you move to a cheaper one, nothing is refunded. A plan price paid this way is never charged again for that month, including when you cancel or delete your account, and it is not refunded when you do. If a payment reaches us that no longer fits the month, because the month has ended, it was already paid, your plan or its price changed after the payment page opened, or your account can no longer pay up front, we refund it in full and the month is billed when it ends as usual.

If you dispute a charge. If you dispute one of our charges with your bank or card issuer, we pause the paid tools, and the billing month that charge paid for is owed again. We do not charge it again on our own schedule: it is charged when you save a card in Billing. It is never charged when your account is deleted, whatever the outcome of the dispute: it stays on our billing record, for a person to deal with. If the dispute is decided in our favour, the payment comes back to us, that month counts as paid again, and the paid tools come back once nothing else is owed and no other dispute is open. If it is decided in your favour, the month stays owed. While the paid tools are paused for a dispute, the 30 days described under Ending it apply as they do to an unpaid bill.

Deleting your account does not refund the month. Nothing is refunded on deletion. A billing month that has ended has been provided, and what was paid for it stays paid.

Deleting your account settles what you owe. Any billing month that has ended and is still unpaid, other than a month under dispute, is charged in full, its plan price and anything past its allowance. The billing month you are in is charged as the account closes, at its plan price and anything past its allowance. During your free trial there is no plan price, so only anything past the allowance is charged, and an account inside its allowance with nothing unpaid pays nothing further. If the billing month you are in comes to less than $0.50, the smallest amount our card processor can charge, we round it up to $0.50 and charge that. Your subscription then ends. Before the account is deleted we show you what you owe, and it is charged to your saved card as the account closes. If that charge is declined, or there is no card to charge, or it cannot be confirmed either way as the account closes, the account and its data are still deleted, and what you owe remains owed. We keep your billing record, and your saved card at Stripe if there is one, so that we can still collect it, as our Privacy Policy describes. Closing the account is not a way to avoid what you owe.

These prices can go up. As the Lotwize Autolight identification model improves and further features ship, we may change what we charge for existing or new capabilities. We will notify you before a change takes effect, and you may change plan or stop using Lotwize before it does. Each bill is worked out at the prices in force on the day it is charged, so a new price applies to every bill charged after it takes effect, including the bill for a billing month that began before the change.

Your subscription renews automatically. Unless you cancel it, the plan you are on renews every month on your billing date, and on each billing date your card is charged for the billing month that has just ended: its plan price plus anything past its allowance, at the rates above, until you cancel. There is no fixed term and no cancellation fee.

How to cancel. Open Billing and choose Cancel subscription. It takes effect at the end of the billing month you are in. Lotwize bills each month when it ends, so on that date your card is charged for that last month, its plan price and anything past its allowance, and for nothing after it. Nothing is refunded, the paid tools keep working until that date, and nothing renews after it. If you cancel during the trial, the only charge is for anything past your plan’s allowance during the trial, and if you cancel before starting your trial, nothing is charged at all. If that last bill comes to less than $0.50, the smallest amount our card processor can charge, we round it up to $0.50 and charge that. You can cancel at any time, including during the trial, and you do not have to write to us, call us, or delete your account to do it. Your account, your drafts and your eBay connection then stay in place for 30 days; if you have not chosen a plan again by then, the account is deleted as described under Ending it. Deleting your account yourself, at any time, is a separate, immediate choice described below and in our Privacy Policy.

Taxes. The prices above are exclusive of tax, and no tax is added to them today. If we become required to collect sales, use, VAT or a similar tax on your subscription, we will add it, show it separately on your bill, and tell you before the first bill it appears on. Taxes on your own sales, and any tax eBay collects or remits on a transaction, are between you, eBay and your tax authority.

eBay’s own fees, and any Promoted Listings ad fees you incur, are between you and eBay and are payable regardless of what Lotwize did.

If you turn on text-message two-factor authentication, you consent to receive one-time codes by SMS at the number you give us, which must be a US or Canadian mobile number, to sign in and to confirm changes that ask for a code, such as your password, card, plan, spending cap, seats, eBay connection or two-factor settings, signing out your other devices, or deleting your account. These are account-security messages, not marketing. Message frequency varies: one message each time you ask for a code, and at most 10 a day, plus up to 5 more on a day you set up a number. Message and data rates may apply. Reply STOP to opt out or HELP for help, or switch the feature off in Settings, which deletes the number. Full information is in our SMS consent record.

Do not: attempt to access another user’s account or data; probe, scan or overload the service; scrape or bulk-extract data from it; circumvent rate limits or authentication; reverse engineer or copy the software; use it to build a competing product; or use it to break eBay’s rules or any law. We may suspend an account we reasonably believe is doing any of these, and we will give the reason unless we are legally prevented from doing so.

We aim to keep Lotwize running but do not promise it will be uninterrupted or error-free. It depends on services we do not control, eBay’s APIs among them, and an outage at one of those will affect it. We may suspend availability for maintenance.

If you add employee seats. Each seat is an account with its own sign-in, and the work done under it belongs to your business and bills to your subscription. Each person you give a seat accepts these Terms and our Privacy Policy themselves, when they first sign in and again whenever we change them; your acceptance does not stand in for theirs, and theirs does not stand in for yours. Work a seat does after accepting bills to your subscription at the prices then in force, even if you have not yet accepted a newer version yourself. You are responsible for the people you invite, for what they upload and publish under your account, and for telling them that their drafts and listings are visible to you. Deleting your account deletes theirs with it, including their drafts and photos; remove a seat on its own first if that person’s account should survive yours.

You may stop at any time: disconnect eBay, or delete your account in Settings, which removes your data as described in our Privacy Policy; we email you to confirm it once it is done. We may suspend or close an account for a breach of these terms, for a legal requirement, or because we are discontinuing the service; except where a breach makes it impossible, we will give you notice and an opportunity to export your data first. An account with no active subscription for 30 days is deleted no earlier than that: one that was cancelled (counted from the end of the last paid month), one paused because a bill went unpaid, or one that never subscribed. This does not apply to the owner account, to accounts we have given free use, or to a seat on its own; a seat is never deleted for this reason, but goes with the business account above it. At least 7 days before, we email you the date (in UTC), how to keep the account, and how to download a backup in Settings. What keeps it depends on why it lapsed: pay the bill if one went unpaid, with Pay now in Billing or by saving a new card, choose a plan again if you cancelled, or, if you never subscribed, start your plan, with its free trial where The trial allows one or by paying its first month. Starting it means choosing a plan and saving a card; choosing a plan on its own does not start it and does not stop the deletion. Once it is deleted, we email you again to confirm it. Listings you have already published stay on eBay and stay yours.

To the fullest extent the law allows, Lotwize is provided without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability and non-infringement. We do not warrant that identifications or descriptions are accurate or complete, or that using Lotwize will result in sales.

To the fullest extent the law allows, Lotwize is not liable for indirect, incidental, special or consequential loss, nor for lost profits, lost sales, lost data, eBay fees or penalties, or restrictions eBay places on your account. Our total liability for any claim is limited to the greater of what you paid us in the twelve months before the claim, or one hundred US dollars. Nothing here excludes liability that cannot lawfully be excluded.

You agree to cover our reasonable losses arising from listings you publish, content you upload, or your breach of these terms or of eBay’s policies — including anything published or uploaded from a seat on your account.

Sellers upload their own photographs, and we act on notices about them. If you believe something on Lotwize infringes your copyright, write to support@lotwize.ai with: your contact information; identification of the work; identification of the material and where it is; a statement that you believe in good faith the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them; and your signature, electronic or physical. We remove or disable material that is the subject of a valid notice, tell the seller, and accept a counter-notice containing the equivalent information. We close accounts that infringe repeatedly.

If you send us a suggestion, a bug report or an idea, we may use it to improve Lotwize without owing you anything for it and without it being confidential. This does not touch your photos, your listing content or your corrections, which are covered above and in our Privacy Policy.

Lotwize is operated from the United States and is subject to United States export control and sanctions law. You may not use it if you are located in, or ordinarily resident in, a country or region under comprehensive US sanctions, or if you appear on a US restricted-party list. You confirm that you are not, and that you will not use Lotwize for a purpose those laws prohibit.

We are not liable for a failure or delay caused by something beyond our reasonable control, including an outage at eBay, at our hosting or payment providers, or at the model provider behind identification, and including network failures, denial-of-service attacks, industrial action, natural events and acts of government. Where such an event persists, either of us may end the agreement under “Ending it” above.

We send notices to the email address on your account, or show them in the app, and a notice is effective when sent or shown. Keep that address current; a notice sent to an address you have stopped reading still counts. Send us notices at support@lotwize.ai.

You agree to receive communications from us electronically — these terms, our policies, receipts, notices of change, and account and security messages — and that they satisfy any requirement that such a communication be in writing.

You may not transfer or assign your account or these terms to someone else without our written agreement. We may transfer them to an affiliate or to whoever acquires the business, on notice to you; the rest of these terms continue to apply. Nothing else in these terms gives anyone who is not you or us a right to enforce them.

These terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Georgia, and you and we consent to that jurisdiction. If you are a consumer resident somewhere whose law gives you the right to bring proceedings in your own courts, or gives you protections that cannot be contracted away, this clause does not take that from you.

Before filing, tell us what the dispute is at support@lotwize.ai and give us thirty days to resolve it. Most things are settled faster that way than by either of us going to court, and doing it costs you nothing and waives nothing.

If any part of these terms is unenforceable, the rest stays in force. A right we do not enforce immediately is not a right we have given up. These terms, together with our Privacy Policy and the SMS consent record, are the whole agreement between us about Lotwize and replace anything said before. The sections on your content, corrections, fees already incurred, disclaimers, limit of liability, indemnity and governing law survive the end of your account.

We may update these terms. The date at the top of this page changes when we do, and a material change will be announced in the application or by email before it takes effect. Continuing to use Lotwize after that means you accept the updated terms.

Questions about these terms can be sent to support@lotwize.ai.